Returns Policy

 

McCabes Wines Returns Policy


RETURNS OF FAULTY PRODUCTS
McCabes Wines will accept back any faulty product and issue a replacement as soon as reasonably possible. In the event of the product being no longer available, an equivalent replacement product will be offered. Where the customer has incurred reasonable expense in returning goods this cost will be refunded as soon as product is confirmed as sold by us in an unfit condition. As our products require proper storage, only goods returned as faulty within 30 days of purchase will be eligible for replacement. The original receipt of purchase will be required as proof of purchase.

RETURNS OF UNWANTED PRODUCTS
If a product – while in perfect condition - is unsuitable for your intended use, McCabes Wines will accept returns subject to all goods being returned in perfect condition, in the original packaging and returned within 30 days of purchase. Fine and old wines cannot be returned at any time. Cost of returning goods is responsibility of the customer, as is cost of delivering the replacement product. Upon receipt of returns, McCabes Wines will issue a Credit Note which can be redeemed on-line or in store. 

Some products are not returnable at any time, including Gift cards, Gift Packaging, Chocolates, Foodstuffs, any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery. Goods delivered in Gift Packs will receive value of products only and not the value of the Gift Carton(s), delivery and other associated costs.

ALL ITEMS FOR RETURN SHOULD BE NOTIFIED IN ADVANCE TO McCABES WINES at orders@mccabeswines.ie Only when confirmation has been received from us should goods be despatched.

If you incur any delays in receiving Credit Notes and/or refunds, please contact John McCabe directly at john@mccabeswines.ie

Address for Returns
Goods being returned must first be notified to us by email to orders@mccabeswines.ie Upon receiving confirmation that goods can be returned, please arrange delivery of goods to 
McCabes Wines
51/55 Mount Merrion Avenue
Blackrock
Co. Dublin

Phone: 01 2882037 
Email: value@mccabeswines.ie

As McCabes Wines cannot be responsible for goods not received or sent without prior agreement, we suggest that goods are registered for delivery.